Legal notice

okbzz Privacy Policy

Your personal information is a trust we take seriously. Here you will find a clear and transparent explanation of how okbzz collects, uses, and safeguards your data.

Last updated: 1 January 2026
1Introduction & scope

Okbzz (okbzz.bet) is an online gaming and betting platform serving users in Bangladesh. This Privacy Policy ("Policy") provides a detailed explanation of how your personal information is collected, processed, stored, and protected.

By using okbzz's website, mobile app, or any of our digital services, you are considered to have agreed to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services and contact us.

okbzz's commitment: We handle your personal information with the utmost care and respect. Your data will never be sold.

This Privacy Policy applies to all okbzz services — including website browsing, account registration, financial transactions, gaming, and customer support. Third-party links or services accessed through our platform are governed by their own respective privacy policies.

2What information we collect

Okbzz only collects information that is strictly necessary to provide our services. We never ask for unnecessary or excessive data. A full breakdown is listed below:

Information provided directly by you:

  • Full name, date of birth & nationality
  • Email address & mobile number
  • Residential address
  • Identity verification documents (National ID, passport, driving licence)
  • Payment information (mobile banking number, bank account details)
  • Any communication or complaint information you have submitted to us directly

Automatically collected information:

  • IP Address & Device Type
  • Browser type and operating system
  • Platform activity logs (login times, game history)
  • Cookies & location data (subject to permission)
  • Transaction history and amounts
Data type Purpose of collection Mandatory?
Name & Date of Birth Identity Verification and Age Confirmation Yes
Email & mobile Account communications and OTP verification Yes
Identity Documents KYC verification & regulatory compliance Yes
Payment Information Transaction Processing Yes
Location data Fraud prevention Optional
Cookie data Service Improvement & Personalization Optional
3How we use your information

Okbzz uses collected data solely for its intended purposes. Your personal information is processed for the following reasons:

  • Account Management: Registration, login, profile updates, and password recovery
  • Identity Verification: KYC process, age verification, and fraud prevention
  • Financial Transactions: Processing deposits, withdrawals, and bonus payments
  • Customer Support: Handling complaints, resolving issues, and managing communications
  • Security: Detecting suspicious activity and protecting your account
  • Legal compliance: Compliance with regulatory requirements
  • Service Improvement: User experience analysis and new feature development
  • Promotional communications: Sending offers and updates with your consent

You may unsubscribe from promotional emails or SMS at any time. However, important account-related notifications cannot be disabled.

Okbzz never sells your data to advertisers or unrelated third parties. We do not engage in any activity that violates our privacy policy.

4Data sharing & disclosure

Okbzz may share your personal information with third parties only in specific circumstances and under strict conditions:

  • Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, or other payment gateways
  • Technology Partners: Data is shared under contractual terms with trusted software and hosting providers that operate the platform
  • Law Enforcement: Sharing information in compliance with valid court orders, government directives, or anti-money laundering laws
  • Auditing Body: With the relevant authorities for legal compliance and auditing purposes

All third parties we work with are required to comply with okbzz's privacy standards. They may not use your information for any purpose beyond what is agreed in our contract.

Okbzz never transfers your data to third parties for marketing, profit, or commercial gain. Your data belongs to you.

5Cookies & Tracking Technologies

Okbzz uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

  • Essential Cookies: Required to maintain login sessions and ensure security — disabling these may prevent the platform from functioning properly
  • Functional cookies: Remembering your preferences, such as language and theme settings
  • Analytics cookies: Platform usage statistics are collected to improve our services
  • Security Cookies: For detecting fraudulent activity and bots

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may cause issues with login and transaction functions.

A cookie consent notice is shown on your first visit to the platform. From there, you can accept or decline cookies based on your preferences.

6Data Security Measures

Okbzz uses industry-leading technology to keep your data secure. Our security infrastructure is continuously updated.

  • 256-bit SSL/TLS encryption: All data between your browser and our servers is fully encrypted
  • Two-factor authentication (2FA): An extra layer of security for your account
  • Firewall protection: Advanced firewall systems to prevent unauthorised access
  • Regular Security Audits: Our systems are regularly tested by an independent team of third-party security experts
  • Data masking: Sensitive information is never displayed in logs or reports
  • Server Security: Our servers operate in accordance with ISO 27001 standards

Important: Never share your password or OTP with anyone — not even okbzz staff will ever ask for your password.

In the event of a data breach, okbzz will notify affected users within the legally required timeframe and take prompt remedial action.

7Your data rights

Okbzz believes every user should have full control over their personal data. You have the following rights:

  • Right of Access: You may request to know what information we hold about you
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information
  • Right to erasure: You may request deletion of your data under certain conditions
  • Right to Restriction of Processing: The right to request restriction of data processing in certain circumstances
  • Right to data portability: The right to receive your data in a structured, portable format
  • Right to object: Right to object to processing of your information for specific purposes

To exercise these rights support@okbzz.bet-. We will respond within 30 days. In some cases, legal obligations may prevent us from deleting certain information.

8Data Retention Period

Okbzz only retains your information for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

Data type Retention period
Account Information (Active) Until account remains active
Transaction History 5 years after account closure
KYC Documents 5 years after account closure
Customer Support Logs 2 Years
Marketing Consent Records 3 years after consent withdrawal
Cookie data Up to 1 year

Once the applicable retention period expires, data is securely deleted or fully anonymized. However, data may be retained for a longer period in the event of legal disputes or ongoing investigations.

9Protection of Minors' Data

Okbzz is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

If we become aware that personal information has been collected from a minor by mistake, we will immediately delete that data and close the associated account.

If you are aware that a minor is using okbzz, please support@okbzz.betto let us know.

10Privacy Policy Updates

Okbzz may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised, and registered users will be notified by email for any significant changes.

Your continued use of okbzz after any changes will be taken as acceptance of the updated policy. We recommend reviewing this page regularly.

11Contact & complaints

For any privacy-related questions, requests, or complaints, please contact us:

  • Email: support@okbzz.bet
  • Live Chat: Available on the platform 24/7

We aim to respond to all requests within 30 business days. For urgent security matters, we will get back to you sooner.

Steps we take to protect your data

Okbzz is more than entertainment — we are committed to protecting your privacy.

End-to-end encryption
Every data transfer is secured with 256-bit SSL encryption, ensuring no one can intercept or read your information in transit.
We do not sell your data
okbzz never sells your personal data to third parties. Your data is used solely to improve our services.
Full User Control
You can view, update, or request deletion of your data at any time. You are always in control.
Regular Security Audits
Our systems are regularly tested by an independent team of third-party security experts. Any vulnerabilities identified are addressed promptly.
Limited retention policy
Once the applicable retention period expires, your data is securely deleted or fully anonymized. No excess data is retained.
24/7 privacy support
Our Bengali-speaking support team is always on hand for any privacy-related questions. Get an instant response via live chat.

Join okbzz — Your Data is Completely Safe

Now that you have read okbzz's Privacy Policy, go ahead and create your account with confidence. Your information is completely safe with us.

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